What I'm working on now
A company-wide rebuild of Rate's digital mortgage experience
I run the program that's bringing borrowers, loan officers and a growing portfolio of AI automation onto one connected journey. I keep product, engineering and executives on a shared rhythm, with clear commitments on what ships, who owns it and what comes next.
It's inspired by the app from a major airline, which gives you what you need right when you need it: your gate before you fly, your bag carousel when you land. We're building that for a mortgage, so borrowers always know where their loan stands and what's next.
Program scope · September 2026
- 10
- workstreams
- 40+
- owners and stakeholders
What I've done on it so far
- Turned existing plans and the sponsor's scope into an agreed launch scope in under two weeks. It's now a launch-versus-year-end list of more than 150 items that the teams and executives plan against.
- Built the executive reporting: a scorecard for the CTO, a biweekly exec review with a product-owner review the day before, and the program's update at the company's weekly progress review.
- Moved exec reporting from status grids to plain commitments for each feature: what ships, where it stands, the next date and the owner.
